WordPress form builders are a lot like racing cars: they have a niche job, should be lightweight, and should still have the ability to perform as you need them to. You can’t move for form builder plugins and many promise the feature set and simplicity but can only deliver bloated code and limitations. My Bit Form review here might quell my frustrations with other plugins that claims to deliver in both performance and functionality.

Bit Form Review: Fast Facts

  • Bit Form loads only 15KB of JavaScript and CSS for basic forms, which is super lightweight and by extension, performant.
  • The plugin includes nearly 50 form field types, along with 50 native integrations, and also includes payment processing through various gateways.
  • With the multi-step and conversational form functionality you can create engaging user experiences without performance penalties.

Bit Form Review: Pricing Structure

The Bit Form pricing page showing all available plans.

To start, I’m delighted to point out the Bit Form does my favorite thing: provides the entire feature set across all pricing tiers! This focus on offering the complete functionality sets it apart from other plugins that could be accused of ‘nickel-and-diming’ users with add-ons. Here are brief details about the two tiers:

  • Starter. There is a single-site license priced at $39 per year and includes support and updates for that period. You can also grab a lifetime license for $132.
  • Agency. You can also spend $132 on an agency license, which gives you all the licenses you need for your sites. For $665, you can get a lifetime deal for all of your sites.

The Starter tier will be for small businesses and individual website owners, although the lifetime option can give value to long-term projects and agencies without the recurring costs. As you’d expect, the Agency plan will help your agency and dev business to manage multiple client websites. This tier’s lifetime plan represents solid value also.

In addition to offering the full feature set, all plans include a 14-day money-back guarantee, which removes some risk from your purchase. If you check out the pricing page, you’ll also spot a bundle deal on all Bit Apps solutions. It’s not necessarily relevant to this post, but all five tools offered as an agency lifetime license is $2,966, which could be worthwhile if you want to stay within the ecosystem.

Bit Form Review: Core Benefits That Matter

Many WordPress form builder plugins (and apps in general!) have two big sticking points:

  • For lots of sites, forms are often a ‘set-and-forget’ element so high-performance is going to help keep your form plugins from imposing on your loading speeds. However, ‘feature creep’ – where continuous additions can result in a bloated codebase – can impact performance.
  • Lots of WordPress plugins (but especially form plugins) fragment functionality across pricing tiers. Because of this, you’ll often find higher plans won’t contain the functionality you want or you’ll need to buy add-ons.

Bit Form uses selective resource loading to help maintain fast page speeds regardless of your form’s complexities. In fact, a basic contact form will load approximately 15KB of combined JavaScript and CSS. In other cases, such as complex multi-step forms with payment processing, the plugin will only load additional resources when it’s needed.

By extension, these can pay off in a few ways across multiple business niches. For instance, fast performance in e-commerce will bump up the Average Order Value (AOV) and drop your abandoned cart rate. Targeting some of the Bit Form functionality for content engagement can improve the quality of your data: think surveys using conditional logic or segmenting users based on a form’s contents.

This is a good time to discuss the general functionality of Bit Form. Later, I’ll show you the setup process so you can judge these aspects for yourself.

Bit Form Review: Feature Set and Capabilities

Bit Form provides enough in the box without the need for third-party additions. For instance, the form field library includes standard inputs such as text, email, and phone numbers. There are also drop-down, checkbox, and radio buttons alongside options such as signature capture, file upload, a date and time picker, color selectors, currencies, and rating systems.

There are also specialty fields to help you handle complex data collection: multi-step navigation, conditional logic triggers, real-time calculations that update as users input data, and more:

The Bit Form interface showing a list of field types to select from.

For laying out and designing your forms, you can keep with a simple single-page design or opt for a multi-step form. Regardless, you can add custom styling and branding and integrate the form with your current theme’s look.

A partial view of the Bit Form styling sidebar.

These theme customizations let you choose and apply a theme to give your form designs a quick start along with macro adjustment down to the styling of individual elements.

For forms that span a number of pages, you have the option to add progress indicators, pagination, and even conditional branching that adapts to user responses without page reloads. This conditional branching also extends to conversational forms.

Here, you can present questions sequentially in a chat format. It’s a cool way to improve engagement for surveys and lead qualification processes. This approach works well for optimizing forms that contain a lot of overwhelming information and fields.

The native integrations within Bit Form.
Bit Form includes over 50 native integrations for free, so you can connect to your favorite third-party apps adn services.

I don’t have enough space to detail the full feature set of Bit Form (there’s a lot on offer!), but here are some other aspects I think are relevant:

  • Email notifications. These customized email alerts support custom templates with dynamic content. You’re able to personalizes messages based on form submissions. The system can do things such as include form data in email subject lines or trigger notifications based on conditional logic rules. You’re even able to include attachments and PDF templates to boost your communication.
  • Native integrations. You can connect directly to CRM systems, email marketing platforms, and productivity tools without the need for separate plugins. There are over 50 free integrations available. This is going to reduce any potential conflicts and simplify your maintenance in comparison to solutions that rely on multiple WordPress plugins.
  • Payment processing. This includes integrations with Stripe, PayPal, Mollie, and Razorpay for secure transaction handling and offers built-in order management. You can set up one-time payments, subscriptions, and donation forms with custom entry fields. There’s also API connectivity to help you build custom integrations and data synchronization for specialized workflows.

All of this is no good if you can’t install and set up Bit Form, so next, I’m going to look at these processes in brief.

Bit Form Review: How to Use the Plugin

As is typical for many WordPress plugins, you’ll install and activate Bit Form in the usual way. You’ll need to install both the free and premium plugins; there’s a full guide on both within the Bit Form documentation.

Although you can use the plugin straight after the installation, I’d recommend heading to the Bit Form > License screen. This is where you’ll connect your WordPress site to your Bit Form account:

The License screen within Bit Form.

Simply click the activation button, and if you are already logged into the Bit Form website, the app will do the rest.

Building a Form

Right, let’s get to work! You’ll likely be on the main Bit Form dashboard at this point and it will be empty:

The Bit Form dashboard.

Clicking the Create First Form button will open up a dialog panel of templates. There’s a sidebar of categories here to help you filter out the choices. For any of these templates you can see a preview how it will look.

The Form Template dialog screen in Bit Form.

However, if you click Use Template, the screen will move to the form canvas:

The Bit Form canvas showing toolbars and a mock-up form.

The layout is straightforward: there’s a tool sidebar on the left, the main form canvas in the center, and a right-hand sidebar to customize fields. If you’re familiar with form builders, you’ll intuitively understand this: you drag elements onto the canvas to create your form, then click them to edit.

As you work with the form, you’ll notice the sidebars become more complex. For instance, the left sidebar lets you choose both Fields and Styles. The right sidebar often contains the macro options for whatever field you’re currently focused on:

The Bit Form canvas sidebars showing different settings and options for a specific field.

Once you complete your form layout you can preview or publish it from the top right-hand corner. A neat aspect about the preview is how you can fill the form with dummy data:

Previewing a form within Bit Form.

Clicking the Publish button will display a shortcode that slots into whatever page you want to place the form on. However, there’s also a dedicated Block for the Site Editor where you can select from all of the forms in your installation.

Bit Form Review: Support Resources and Documentation

Bit Form provides a few ways to access the support on offer. As is common, there’s a website contact form on the main Bit Apps website:

The Bit Apps website contact form.

However, you can also find links to support (and more) within the Bit Form WordPress interface:

The support and documentation options within the Bit Form WordPress interface.

You have the option of opening an email ticket, using the website’s contact form (which does the same thing), or opening a live chat session. When most WordPress developers stick with ticketing through a contact form, having a live chat option is welcome.

Documentation is plentiful too. Again, you can access the docs through the website or the WordPress dashboard. I’m happy to say the documentation is deep and high quality!

The Bit Form documentation page.

The articles on offer have a lot of breadth – probably one of the most in-depth caches of documentation among plugins. This is absolutely a selling point for any of the Bit Apps products.

Bit Form Review: What Real Users Think

I’ve looked at user reviews from the WordPress.org reviews page for the core Bit Form plugin, and at AppSumo. As an aside, it’s excellent to see the developers interacting with customers across the AppSumo reviews.

A common theme among the user reviews is ‘time’. Some are direct about this:

“It’s a massive time saver: I prototype forms, link them up, and go live – quickly and reliably.” – rgreeot

Other reviews are less direct, but still intimate that they’re building and deploying forms faster:

“Great tool that we’ve used to replace all of the HubSpot forms on our website” – 112216685078026098254

Some of the negative feedback discusses IP or webhook blocking and various small bugs. This is why the free, core plugin is a great way to take Bit Form for a spin. It’s worth noting that I’ve had no issues so far while using any of the Bit Apps products and that the developers are proactive at pushing updates, regardless.

Bit Form Review: Final Analysis

Form plugins are commonplace, so you have to do something unique to stand out. While I don’t think Bit Form is totally one-of-a-kind, it does give you a quick and painless way to build forms with plenty of complex functionality. Its lightweight footprint is another bonus, so considering the price, you could be looking at your new primary form building plugin.

Will this Bit Form review give you a reason to check the plugin out? I’d love to hear your thoughts in the comments section below!